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Stu Schlackman

The Relationship Selling Expert - Building High-Performance Teams

Stu Schlackman

Speaker | Author | Coach

Relationship Selling and Personality Style Expert

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Sales Training Topics: Going Virtual

December 2, 2020 By Stu Schlackman

It was time to deliver a virtual sales course to twenty-four sales managers around the country. The studio was incredibly hi-tech with fantastic lighting, sound, and multiple cameras. I was excited to deliver one of my favorite sales training topics on selling and coaching the four different personality styles. I believe one of the keys […]

Filed Under: Communication Skills, Relationship Selling

The Power and Influence of Analogies

July 2, 2018 By Stu Schlackman

I’ve seen many a client’s eyes glaze over after the 32nd slide. These information dumps are typically overloaded with features and functions. Your clients want to know about the benefits of your products and services and what they can do for them? Instead of sharing too much data, statistics and information, give your clients an […]

Filed Under: Communication Skills

Three Causes of Client Conflict

May 4, 2018 By Stu Schlackman

Do you ever have conflicts with your clients? Unhappy clients can certainly keep you up at night. You replay the scene, over and over. Why did the issue happen? How could I have prevented it? How will I fix it? It’s so easy to stress out over our clients since they are the reason for […]

Filed Under: Communication Skills

What’s Your Customer’s Communication Style?

April 15, 2017 By Stu Schlackman

Direct or Indirect? I recently sat down with a potential client for the first time in his office. He graciously asked me if I’d like a cup of coffee or a bottle of water. When he returned, I planned to explore his goals for the upcoming semi-annual sales meeting. Unfortunately, the meeting took a different […]

Filed Under: Communication Skills

What Exactly Are They Saying?

May 15, 2015 By Stu Schlackman

What Exactly Are They Saying?

When I was a rookie sales person many years ago, I made a big mistake. It was one of my first sales calls.

Filed Under: Communication Skills

Should I Talk More or Less?

February 17, 2015 By Stu Schlackman

Should I Talk More or Less

“… the biggest problem sales professionals have is their eagerness and enthusiasm to…”

Filed Under: Communication Skills

The 6 Most Expensive Words In Sales

January 15, 2015 By Stu Schlackman

6 Most Expensive Words in Sales

Bingo! We just lost control because whoever talks first loses…

Filed Under: Communication Skills, Negotiating

Death by Talking

June 7, 2014 By Stu Schlackman

Death By Talking!

… At the 25 minute mark we gave him a 5 minute warning. He ignored it. What was he thinking?…

Filed Under: Communication Skills

In Sales… It’s Not About YOU!

April 9, 2014 By Stu Schlackman

It's Not About YOU!

Have you ever had a sales call turn out differently than you expected?

Filed Under: Communication Skills, Psychology of Selling

Two Questions You Don’t Want to Ask

February 6, 2014 By Stu Schlackman

Two Questions You Don't Want to Ask

… But just before the meeting ended, he asked one more question that I think changed everything…

Filed Under: Communication Skills

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Recent Articles

  • Effective Sales Coaching, Virtually
  • Sales Training Topics: Going Virtual
  • The Value of Sales Coaching
  • Four Sales Training Tips to Use Again and Again
  • How to Coach your Sales Team
  • Why Relationship Selling
  • Understanding Your Sales Leadership Competencies

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