My definition is “it’s the development of a business relationship that is built on trust for the long-term.” Relationship based selling goes way beyond your product or service. You become a trusted advisor because you put the customer’s business above your own interests. This leads to longevity which can lead to repeat business and it […]
Relationship Selling
How to be a Successful Sales Consultant
What is the role of a sales consultant? There are two types. Later we’ll talk about when and why you should hire a sales consultant to help you improve your sales operation. But today we’ll talk about the salesperson, sales representative or sales consultant. Let me give you an example of a great sales consultant. […]
Sales Training Topics: Going Virtual
It was time to deliver a virtual sales course to twenty-four sales managers around the country. The studio was incredibly hi-tech with fantastic lighting, sound, and multiple cameras. I was excited to deliver one of my favorite sales training topics on selling and coaching the four different personality styles. I believe one of the keys […]
The Value of Sales Coaching
Coaching your sales team has definite rewards. According to the Center for Sales Strategy as many as 60% of sales reps say they’re more likely to leave their job if their manager is a poor coach. And if you’re wondering how much time to spend with them, research also shows that reps with 30 minutes […]
Four Sales Training Tips to Use Again and Again
Sales training is critical to your sales team’s success. Yet specific training is typically forgotten in less than a month and less than 20% is ever utilized. Why is that? Aren’t these skills critical for your team’s success? Sales training is like learning a foreign language. You can take French online through a company like […]
How to Coach your Sales Team
Coaching your salespeople is never successful with cookie cutter techniques. Yes, you can ask an array of standard questions for each person, but the interaction and the way you go about connecting effectively with your people is directly related to their personality style. Your goal as the manager should be to build trust, open communication […]
Why Relationship Selling
Research shows that people buy emotionally, then back their decisions with logic. That being the case, then emotional decisions must be made based on trust, honesty, integrity, and likability, making the relationship with the salesperson critical. Statistics have shown that customers make a purchase because of the buying experience, and that experience is relational. That’s […]
Relationship Selling with Stu Schlackman | Power Up! with NSA North Texas
Selling is both an art and a science, but more art! Bottom line, people buy from people they like, so likability counts much more than ability! What is a relationship selling expert? What is emotional intelligence all about? Where do most salespeople fall short?
Relationship Selling with Stu Schlackman | Power Up! with NSA North Texas
Welcome to the inaugural episode of Power Up! with NSA North Texas! The National Speakers Association is the premier organization for professional speakers, and their members reach audiences as thought leaders, consultants, motivators, and more! Today on the show, Host and NSA North Texas Chapter President Betti Coffey sits down with Stu Schlackman, the relationship […]
Building Client Trust
Have you ever had an experience with a sales person where you liked the product, wanted to make the commitment, but just didn’t feel right about it? It’s something most of us experience at one time or another. Everything lines up, but you’re just not sure about the sales person, and whether they have your […]
