The Power of Emotional Intelligence
The basic premise of insurance and financial services is people buying from people they have come to trust and want to maintain a relationship with. transactions in our line of work aren’t the same as in most others. the products and services we sell are directly related to a person’s most valuable asset: life itself. Trust — the foundation of all strong interpersonal relationships — is developed by having open communication and following through. In short, that means you are honest in what you say and you deliver on the promise of the value the customer expects. But for financial services professionals, it involves a bit more than that. An advisor’s greatest challenge is not in getting an initial meeting with a prospect; it’s in having the opportunity to prove his or her worthiness to that prospect, the potential client. And in the challenging world of sales, the fact is, we don’t always get that chance.
Many Individuals – One Team
It’s amazing how in the world of professional football a new coach can come in and turn a losing team into a winning one in just a year. Have you ever wondered how these coaches do it? What do they say to players that makes such a difference? What potential changes are they able to see, which others cannot, that will turn the team around? Building a high-functioning team isn’t about hiring a bunch of superstars (in fact, that tactic rarely works). And while it’s important to have a congenial, positive work environment, creating a team is not about bringing together a group of people who like one another (that’s what friends are for). Instead, to amp up your team’s performance, learn how to build team harmony — and see who your team members really are.
